Customer Services Prestitia

Customer Services

Customer Service

Contact Email: contact@prestitia.co.in

Contact phone: 0120-4246251

 

We have created a very user friendly website so that every user can easily navigate our website easily and even to non internet friendly. We have even created a simple and easy guideline step that will help non internet friendly user visit and browses our website. For more information click here:

 

What is your shipping policy?

Any purchases below Rs. 500 will require shipping charges.

Shopping above Rs. 500 will be shipped free to your doorstep. Shipping charges may very time to time so please check before ordering.

To know more about our shipping policy please visit here

 

What is return, cancellation or exchange polices?

We offer a return of unworn products within 15 days and manufacturing defects within 30 days from the date of purchase. Shipping charges will not be adjusted or refunded in both the cases either for exchange or cancellation.

To know more about return, exchange, cancellation policy please visit here

 

How and when tracking of order is available?

You will get sms or mail once our order is out for shipping. In that sms or mail you will get a number and that is your tracking number. With this tracking no. you can find the location of your order as well the shipper information.

 

What is the meaning of In Process after ordering?

Means we have received your order and your order is ready for shipping.

 

How to track my order?

Please click here in order to track your order. You can also call us at our customer support at 0120-4246251. All you need to do is be ready with your order number.

 

What are the payment options available?

Following payment options are available

  1. Net banking
  2. Credit card (Visa, Master, Dinner)
  3. Debit Card